FAQ: The Magical Draught of Happenstance
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will add-ons be available?

Absolutely! We will be using BackerKit to help with our end of the campaign survey process. During that time you can order more.

Last updated: August 13, 2019 06:48

What is BackerKit? How does it work?

BackerKit is a Pledge Manager that allows you to allocate the funds you pledged during the campaign, and pay for shipping. You can also add to your Pledge during the BackerKit for additional content. When the campaign ends all Backers will be sent a BackerKit link where they can choose all of this, enter their shipping address, and pay for shipping.

Last updated: August 13, 2019 06:48

Do I add shipping to my pledge?

No, shipping is added during the Pledge Manager when the campaign has ended.

Last updated: August 13, 2019 06:48

Is the cork removable?

NO, the bottle comes as 1 piece.

Last updated: August 13, 2019 06:48

What materials are used?

We are using high-quality ABS plastic and food safe liquids

Last updated: August 13, 2019 06:48

Will the bottle arrive painted?

We do have a painted tier of only 500 bottles; all others will be delivered ready for paint.

Last updated: August 13, 2019 06:48

How many "Potions" are in each bottle

There is a large D20 inside of each bottle! 20 random potions for you

Last updated: August 13, 2019 09:38

Expected Shipping

Domestic U.S. based shipping should start at $5.00 and go up from there. International shipping will be approximately $25.00 to receive a tracking number from the USPS

Last updated: August 13, 2019 09:38

What are the best primer and paints to use?

I use Army Painter myself but that is what is at my FLGS I have used Citadel and Vallejo paints all with no issues.

Last updated: August 14, 2019 08:12

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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